Criminal Law & Police Accountability

What to Do When Police Refuse to Register Your Criminal Complaint (FIR)?

Supreme Court's Mohammad Afzal Case: Complete Legal Roadmap for Ensuring Police Action in Criminal Cases

Case Reference: Mohammad Afzal Mohammad Sharif vs The State of Maharashtra & Ors. (2025 INSC 1100) Decided by: Supreme Court of India Date: September 11, 2025

❓ Question:

WHAT CAN YOU DO WHEN THE POLICE REFUSE TO REGISTER YOUR CRIMINAL COMPLAINT (FIR) DESPITE CLEAR EVIDENCE OF A CRIME?

✅ Answer:

Police MUST register an FIR immediately when they receive information about a cognizable offense. If they refuse, you can complain to higher police officials or approach the court.

The Supreme Court has ruled that police inaction in such cases amounts to dereliction of duty and violates your fundamental rights.

🧩 Understanding the Legal Principles

1 Mandatory FIR Registration for Cognizable Offenses

  • Police MUST register FIR when they receive information about any cognizable offense (serious crimes where police can arrest without warrant)
  • No preliminary inquiry allowed in clear cases of cognizable offenses
  • Medical legal cases (MLC) automatically indicate a cognizable offense occurred
  • Police cannot avoid this duty under any circumstances

2 Your Rights as a Victim/Witness

  • If you're injured in a crime, police must record your statement when medically fit
  • Age doesn't matter - even minors have equal rights to police protection
  • You don't need to "chase" police to do their duty - it's their responsibility
  • Religious/communal background should NEVER affect police action

3 Police Accountability

  • Police must shed personal biases while performing duty
  • Superior officers are equally responsible if juniors don't perform duties
  • Departmental action must be taken against officers who neglect their duty

🧭 Your Action Plan: Ensuring Police Action

🚨 If You Are a Victim of Crime:

✅ Immediate Steps to Take

  • Go to nearest police station and give written complaint
  • Get acknowledgement of your complaint
  • Seek medical help immediately if injured - medical records serve as evidence
  • Note down details of the incident, accused persons, witnesses

📞 If Police Refuse to Register FIR

  • Meet the Senior Police Officer (SP/CP) of your district with written complaint
  • Send complaint by registered post to maintain proof of submission
  • Approach the Court under Section 156(3) CrPC for direction to police
  • File a Writ Petition in High Court for violation of fundamental rights

⚖️ If Police Still Don't Act:

✅ Legal Remedies Available

  • Approach Judicial Magistrate with all evidence and medical records
  • File complaint with State Human Rights Commission
  • Write to District Legal Services Authority for free legal aid
  • Approach High Court/Supreme Court for direct intervention

⚖️ Key Legal Provisions Explained

📜 Criminal Procedure Code (CrPC), 1973

  • Section 154: Mandatory FIR registration for cognizable offenses
  • Section 154(3): Complaint to Superintendent of Police if local police refuse
  • Section 156(3): Magistrate's power to direct police investigation
  • Section 190: Magistrate can take cognizance directly if police fail

⚖️ Constitutional Provisions

  • Article 21: Right to life includes right to protection and access to justice
  • Article 14: Equal protection regardless of religion, caste, or community
  • Article 226: High Court power to issue writs for enforcement of rights

📘 Checklist for Victims/Witnesses

✅ If Police Don't Register FIR

  • Get written acknowledgement of your complaint
  • Collect all medical records if injured
  • Preserve all evidence (photos, videos, documents)
  • Note down police station details and officers' names
  • Keep records of all dates and communications

✅ When Approaching Higher Authorities

  • Prepare detailed written complaint with all facts
  • Attach all supporting documents
  • Send by registered post for proof
  • Follow up regularly but patiently
  • Seek legal aid if needed

🚩 Warning Signs of Police Inaction

⚠️ Red Flags in Police Response

  • Police saying "come back later" without valid reason
  • Refusing to give written acknowledgement of complaint
  • Asking to "compromise" instead of registering FIR
  • Showing bias based on religion, community, or background
  • Delaying medical examination of injured victims
  • Not taking action despite clear evidence

🛡️ Protective Measures

  • Always get written acknowledgement of complaints
  • Note down police officers' names and badge numbers
  • Use registered post for official communications
  • Seek medical attention immediately if injured
  • Contact legal aid services for guidance
  • Don't hesitate to approach higher authorities

📞 Helplines and Resources

District Legal Services Authority

Free Legal Aid
Contact your local DLSA office

Women Helpline

181
For women victims

Child Helpline

1098
For minor victims

State Human Rights Commission

Police Accountability
Contact your state commission

🚨 When to Seek Legal Help

👨‍⚖️ Lawyer Essential For:

  • Drafting formal complaints to higher authorities
  • Filing applications before Magistrate under Section 156(3) CrPC
  • Preparing and filing writ petitions in High Court
  • Representing in disciplinary proceedings against police officers
  • Complex cases involving communal issues or serious injuries

📝 You Can Handle With Support:

  • Initial police complaint and follow-up
  • Basic documentation and evidence collection
  • Approaching free legal aid services
  • Writing to human rights commissions
  • Basic follow-up with police officials

"Police must register FIR when they receive information about cognizable offenses - this is not discretionary but mandatory. Your right to police protection doesn't depend on your age, religion, or social status. Medical legal cases automatically indicate cognizable offenses - police must act immediately. Don't let police inaction discourage you - higher authorities and courts are there to help. Keep records of everything - complaints, medical reports, communications with police. When in doubt, seek legal assistance - many free services are available."

⚠️ DISCLAIMER

This content is for informational purposes only and does not constitute legal advice. Consult a qualified legal professional for specific legal guidance. The information provided is based on judicial interpretation and may be subject to changes in law.

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